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The Business Guide to AI Solutions
Choosing the right AI solution depends on your goals, whether that's automating workflows, improving individual productivity, or delivering differentiated experiences. Microsoft's eBook, "The Business Guide to AI Solutions," breaks down the roles of AI assistants, agents, and custom AI, and gives leaders a practical way to align technology with strategy. Download the eBook to get a clearer picture of your AI options, then reach out to Service Desk Group LLC to plan your next step.
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AI-powered assistants, such as Microsoft 365 Copilot, are designed to help individuals work more efficiently and effectively. They serve as personalized support systems integrated into everyday tools, enabling users to make better decisions, stay focused, and reduce busy work. For example, a salesperson can use Copilot to quickly summarize communications, draft follow-up emails, and prepare for meetings, saving significant time.
How do AI agents function in business processes?
AI agents act like digital coworkers that automate and execute business processes, either alongside people or independently. They complete tasks, coordinate activities across various applications, and can handle complex, multistep workflows. Unlike assistants that primarily support individual productivity, agents focus on streamlining processes, which can lead to cost savings and increased efficiency.
Why is customization important in AI solutions?
Customization in AI solutions is crucial as it allows businesses to tailor tools to their specific needs, enhancing efficiency and user experience. According to a recent MIT Technology Review Insights study, 50% of business leaders prioritize custom AI for improved efficiency and competitive advantage. Custom solutions enable organizations to address unique challenges, deliver personalized experiences, and innovate more effectively.
The Business Guide to AI Solutions
published by Service Desk Group LLC
Being born out of a 35 year old global consultancy group we had established very close partnerships with the world’s leading manufactures, trailblazers, innovators and vendors and still today we sit on many customer advisory boards giving the customer perspective.
We are experienced professionals with many years of experience in IT security, network operations, IT engineering and Service desk.
With relationships with all the major vendors and distributors we are able to source and procure equipment for your organisation.
Our relationships gives us access to road-maps, senior resource and preferential pricing. We have vast experience in the enterprise space having setup systems and security in over 25 countries along with the challenges that brings. In addition we have solved IT problems for small and medium customers. We have discussed technology solutions with financial institutions and have enacted Cyber Incident Response for small companies. Large or small we have the experience to help you.
Some of the services we provide are in these following areas:
Cyber Security – Security Operations, System hardening, Penetration testing, Patching, Cyber Insurance, Security applications Network Operations, Network hardware, Troubleshooting Service Desk – Level 1 & 2 both human and AI assisted Equipment financing and re-financing
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