Reimagine Secure Access With a Unified Approach
Siloed identity and network tools leave gaps that attackers exploit, and employees experience through clunky sign-ins. The article, "Reimagine Secure Access With a Unified Approach," shows how consolidating access management strengthens security, improves employee experience, and reduces cost. Read the article to see the benefits of unification, and contact Service Desk Group LLC to discuss how to take the next step.
How is hybrid work affecting security incidents?
A 2025 survey by Microsoft indicated that in 2024, 61% of organizations experienced an increase in security incidents due to remote and hybrid work. This shift has made cybersecurity a more pressing concern for many companies.
What challenges do organizations face with AI security?
Organizations are facing significant challenges in securing AI, with 57% reporting an increase in incidents related to AI usage. Notably, 60% of these organizations have no controls in place for AI application usage, highlighting the need for better investment in security measures.
Why is a unified approach to security important?
A unified approach to security is essential as it helps streamline operations and enhances collaboration between teams. Nearly all survey respondents emphasized that closer collaboration between identity and network teams is critical, as organizations with six or more security solutions reported a higher incidence of significant breaches compared to those with fewer solutions.

Reimagine Secure Access With a Unified Approach
published by Service Desk Group LLC
Being born out of a 35 year old global consultancy group we had established very close partnerships with the world’s leading manufactures, trailblazers, innovators and vendors and still today we sit on many customer advisory boards giving the customer perspective.
We are experienced professionals with many years of experience in IT security, network operations, IT engineering and Service desk.
With relationships with all the major vendors and distributors we are able to source and procure equipment for your organisation.
Our relationships gives us access to road-maps, senior resource and preferential pricing. We have vast experience in the enterprise space having setup systems and security in over 25 countries along with the challenges that brings. In addition we have solved IT problems for small and medium customers. We have discussed technology solutions with financial institutions and have enacted Cyber Incident Response for small companies. Large or small we have the experience to help you.
Some of the services we provide are in these following areas:
Cyber Security – Security Operations, System hardening, Penetration testing, Patching, Cyber Insurance, Security applications
Network Operations, Network hardware, Troubleshooting
Service Desk – Level 1 & 2 both human and AI assisted
Equipment financing and re-financing