Kansas City Unifies IT and Gets Super Upgrade with NinjaOne

How does a city turn a 72-hour patching process into a near-instant one? This customer story video shows how Kansas City did it. When siloed tools made patching slow and unreliable, the city unified IT with NinjaOne. Autonomous Patch Management now patches endpoints in minutes, while the city saves $200K annually and boosts efficiency by up to 50%. Watch the video to learn from Kansas City's experience.

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Kansas City Unifies IT and Gets Super Upgrade with NinjaOne published by Service Desk Group LLC

Being born out of a 35 year old global consultancy group we had established very close partnerships with the world’s leading manufactures, trailblazers, innovators and vendors and still today we sit on many customer advisory boards giving the customer perspective.

We are experienced professionals with many years of experience in IT security, network operations, IT engineering and Service desk.

With relationships with all the major vendors and distributors we are able to source and procure equipment for your organisation.

Our relationships gives us access to road-maps, senior resource and preferential pricing. We have vast experience in the enterprise space having setup systems and security in over 25 countries along with the challenges that brings. In addition we have solved IT problems for small and medium customers. We have discussed technology solutions with financial institutions and have enacted Cyber Incident Response for small companies. Large or small we have the experience to help you.

Some of the services we provide are in these following areas:

Cyber Security – Security Operations, System hardening, Penetration testing, Patching, Cyber Insurance, Security applications
Network Operations, Network hardware, Troubleshooting
Service Desk – Level 1 & 2 both human and AI assisted
Equipment financing and re-financing