City of Milwaukee Optimize Critical Services with Agile and Resilient Network
Cities rely on resilient networks to support essential services and keep operations running smoothly. This customer story highlights how the City of Milwaukee strengthened mission-critical connectivity and simplified network management using Extreme Fabric Connect. Read the story to see how the city improved resilience and enabled faster deployment of network services across its infrastructure.
What network challenges did the City of Milwaukee face?
The City of Milwaukee needed to unify existing packet and circuit-switched networks into a single environment to reduce complexity and convergence times. They also aimed to enhance network resiliency, reduce provisioning time and effort, and streamline network configuration and management.
How has Extreme Networks impacted the city's IT infrastructure?
Since becoming Extreme Networks' first Fabric Connect customer in 2011, the City of Milwaukee has expanded its network without needing to add additional IT resources. The simplicity of Extreme's Fabric Connect technology has allowed for enhanced mission-critical services, improved security for emergency services, and the ability to quickly extend network connectivity for urgent needs, such as COVID-19 test sites.
What benefits has the city experienced from the new network?
The city has seen increased operational efficiency, as the simplified network allows for growth and expansion of services without additional resources. Hyper-segmentation keeps network traffic separated for various local agencies, optimizing service delivery and security. Additionally, major incidents like fiber cuts have become non-issues, ensuring consistent connectivity and network services.
City of Milwaukee Optimize Critical Services with Agile and Resilient Network
published by Service Desk Group LLC
Being born out of a 35 year old global consultancy group we had established very close partnerships with the world’s leading manufactures, trailblazers, innovators and vendors and still today we sit on many customer advisory boards giving the customer perspective.
We are experienced professionals with many years of experience in IT security, network operations, IT engineering and Service desk.
With relationships with all the major vendors and distributors we are able to source and procure equipment for your organisation.
Our relationships gives us access to road-maps, senior resource and preferential pricing. We have vast experience in the enterprise space having setup systems and security in over 25 countries along with the challenges that brings. In addition we have solved IT problems for small and medium customers. We have discussed technology solutions with financial institutions and have enacted Cyber Incident Response for small companies. Large or small we have the experience to help you.
Some of the services we provide are in these following areas:
Cyber Security – Security Operations, System hardening, Penetration testing, Patching, Cyber Insurance, Security applications
Network Operations, Network hardware, Troubleshooting
Service Desk – Level 1 & 2 both human and AI assisted
Equipment financing and re-financing