How Care of One™ raises your performance
The Future of Work is here with Lenovo's Care of One™, the first platform to harness next-gen AI to transform the Digital Workplace Solutions (DWS) service delivery. The solution provides a thoughtful combination of software, devices, and workplace services designed to optimize end-user experience and dramatically reduce support costs. Care of One™ brings an adaptive approach to your business, using three pivotal modules to optimize outcomes. From identifying personas, to designing user-centric configurations, and providing efficient service orchestration, Care of One™ is fully tailored to meet your organization's needs. For more details on how it can transform your business, reach out to us, your trusted Lenovo reseller.
Care of One™ is a platform designed to enhance digital workplace solutions by integrating generative AI into service delivery. It reshapes how organizations design, implement, and operate their software, devices, and workplace services, leading to improved user experiences and reduced end-user support costs.
How does Care of One™ optimize user experience?
Care of One™ optimizes user experience through three key modules: Identify, Design, and Service. The Identify module focuses on persona identification by extracting relevant data from over 500 connectors. The Design module allows for personalized configurations of hardware and software tailored to employee needs. Finally, the Service module simplifies persona orchestration, ensuring ongoing support and recommendations that adapt to user requirements.
What benefits does Care of One™ provide?
Organizations using Care of One™ can expect several benefits, including a significant improvement in user experience, proactive resolution of issues, and lower end-user support costs. The platform's automated diagnostics and tailored workflows help deliver optimal mixes of technology and services, ultimately driving productivity and enhancing overall workplace efficiency.
How Care of One™ raises your performance
published by Service Desk Group LLC
Being born out of a 35 year old global consultancy group we had established very close partnerships with the world’s leading manufactures, trailblazers, innovators and vendors and still today we sit on many customer advisory boards giving the customer perspective.
We are experienced professionals with many years of experience in IT security, network operations, IT engineering and Service desk.
With relationships with all the major vendors and distributors we are able to source and procure equipment for your organisation.
Our relationships gives us access to road-maps, senior resource and preferential pricing. We have vast experience in the enterprise space having setup systems and security in over 25 countries along with the challenges that brings. In addition we have solved IT problems for small and medium customers. We have discussed technology solutions with financial institutions and have enacted Cyber Incident Response for small companies. Large or small we have the experience to help you.
Some of the services we provide are in these following areas:
Cyber Security – Security Operations, System hardening, Penetration testing, Patching, Cyber Insurance, Security applications
Network Operations, Network hardware, Troubleshooting
Service Desk – Level 1 & 2 both human and AI assisted
Equipment financing and re-financing
Sign in with LinkedIn