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    Microsoft Study: Small and medium-sized businesses growing fast by embracing digital technologies

    With an estimated 400 million SMBs operating worldwide, small and medium-sized businesses account for 99% of global organizations. SMBs are the main source of job creation. And according to the International Labor Organization, by some estimates, SMBs contribute well over half of GDP. With that kind of scale and impact, SMBs need the ability to innovate to thrive in a digitally enabled economy. Increasingly, technology is the solution. Microsoft studied the impact of technology on business growth and shared its findings in the report, "Microsoft SMB Voice and Attitudes to Technology Study 2022." Read this blog for a summary.

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    Microsoft Study: Small and medium-sized businesses growing fast by embracing digital technologies published by Service Desk Group LLC

    Being born out of a 35 year old global consultancy group we had established very close partnerships with the world’s leading manufactures, trailblazers, innovators and vendors and still today we sit on many customer advisory boards giving the customer perspective.

    We are experienced professionals with many years of experience in IT security, network operations, IT engineering and Service desk.

    With relationships with all the major vendors and distributors we are able to source and procure equipment for your organisation.

    Our relationships gives us access to road-maps, senior resource and preferential pricing. We have vast experience in the enterprise space having setup systems and security in over 25 countries along with the challenges that brings. In addition we have solved IT problems for small and medium customers. We have discussed technology solutions with financial institutions and have enacted Cyber Incident Response for small companies. Large or small we have the experience to help you.

    Some of the services we provide are in these following areas:

    Cyber Security – Security Operations, System hardening, Penetration testing, Patching, Cyber Insurance, Security applications
    Network Operations, Network hardware, Troubleshooting
    Service Desk – Level 1 & 2 both human and AI assisted
    Equipment financing and re-financing