QNET increases security response efficiency 60 percent with Microsoft Security Solutions | Microsoft Customer Stories
Your security team needs to move faster than cyber threats — but traditional methods aren't enough. This customer story details how QNET improved its security efficiency by 60% with Microsoft Security Solutions, using AI-powered automation and advanced security analytics to stay ahead of evolving threats. Read the story to see how AI can help security teams respond faster and improve protection. Need guidance on implementing AI security in your organization? Contact Service Desk Group LLC today.
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What security challenges did QNET face?
QNET faced significant security challenges as its multicloud infrastructure grew. The company was at risk of cyberattacks, particularly concerning identity management and the allocation of role-based permissions. Many cloud users had been over-allocated permissions, increasing the potential attack surface for cyber threats.
How did Microsoft solutions improve QNET's security?
By implementing Microsoft Entra ID, Microsoft Sentinel, and Microsoft Copilot for Security, QNET improved its security response efficiency by 60 percent. These solutions provided better visibility and control over employee permissions, enhanced identity management, and automated threat detection and response, significantly strengthening the company's security posture.
What results did QNET achieve with Microsoft security solutions?
After adopting Microsoft security solutions, QNET saw its secure score increase from 42 percent to 73 percent, indicating a substantial enhancement in its security posture, particularly in endpoint and identity management. This improvement reflects the effectiveness of the integrated security measures in protecting against cyber threats.
QNET increases security response efficiency 60 percent with Microsoft Security Solutions | Microsoft Customer Stories
published by Service Desk Group LLC
Being born out of a 35 year old global consultancy group we had established very close partnerships with the world’s leading manufactures, trailblazers, innovators and vendors and still today we sit on many customer advisory boards giving the customer perspective.
We are experienced professionals with many years of experience in IT security, network operations, IT engineering and Service desk.
With relationships with all the major vendors and distributors we are able to source and procure equipment for your organisation.
Our relationships gives us access to road-maps, senior resource and preferential pricing. We have vast experience in the enterprise space having setup systems and security in over 25 countries along with the challenges that brings. In addition we have solved IT problems for small and medium customers. We have discussed technology solutions with financial institutions and have enacted Cyber Incident Response for small companies. Large or small we have the experience to help you.
Some of the services we provide are in these following areas:
Cyber Security – Security Operations, System hardening, Penetration testing, Patching, Cyber Insurance, Security applications
Network Operations, Network hardware, Troubleshooting
Service Desk – Level 1 & 2 both human and AI assisted
Equipment financing and re-financing
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