Levi Strauss & Co. takes project timelines from a year to a day with Microsoft 365 Copilot and Copilot+ PCs | Microsoft Customer Stories
Accelerate project timelines with AI-powered consistency.
This customer story shows how Levi Strauss & Co. modernized its environment by introducing Copilot+ PCs, Microsoft Intune, and Windows 11 to:
- Reduce year-long projects to a single day with Copilot agents
- Support sophisticated workloads with modern, high-performance devices
- Standardize the employee experience across a global organization
To see how AI-enabled devices can drive measurable efficiency, view the customer story today.
How has Levi Strauss Co. improved project timelines?
Levi Strauss Co. has introduced Microsoft 365 Copilot and Copilot PCs, which allow employees to create Copilot agents that streamline processes. This technology has enabled teams to complete tasks that previously took up to a year in just a single day.
What challenges did Levi Strauss Co. face with their previous devices?
The company faced challenges such as device crashes and inconsistencies in how employees accessed applications and joined meetings. These issues hindered their goal of becoming an agile, data-driven, direct-to-consumer brand.
How does Copilot enhance employee experience at Levi Strauss Co.?
Copilot enhances the employee experience by providing modern devices that can manage complex workloads efficiently. With tools like Copilot integrated into their daily workflow, employees can focus on business goals without distractions, leading to faster decision-making and improved productivity.

Levi Strauss & Co. takes project timelines from a year to a day with Microsoft 365 Copilot and Copilot+ PCs | Microsoft Customer Stories
published by Service Desk Group LLC
Being born out of a 35 year old global consultancy group we had established very close partnerships with the world’s leading manufactures, trailblazers, innovators and vendors and still today we sit on many customer advisory boards giving the customer perspective.
We are experienced professionals with many years of experience in IT security, network operations, IT engineering and Service desk.
With relationships with all the major vendors and distributors we are able to source and procure equipment for your organisation.
Our relationships gives us access to road-maps, senior resource and preferential pricing. We have vast experience in the enterprise space having setup systems and security in over 25 countries along with the challenges that brings. In addition we have solved IT problems for small and medium customers. We have discussed technology solutions with financial institutions and have enacted Cyber Incident Response for small companies. Large or small we have the experience to help you.
Some of the services we provide are in these following areas:
Cyber Security – Security Operations, System hardening, Penetration testing, Patching, Cyber Insurance, Security applications
Network Operations, Network hardware, Troubleshooting
Service Desk – Level 1 & 2 both human and AI assisted
Equipment financing and re-financing