Orkla Food Ingredients' Dynamics 365 transformation is a sweet upgrade | Microsoft Customer Stories
Modern manufacturers need agility and precision to keep pace with evolving customer needs. This customer story spotlights how Orkla Food Ingredients achieved both by transitioning to Dynamics 365 Finance and Supply Chain Management. Read how Orkla used Dynamics 365 to improve planning, unify financial data, and enhance decision-making across its organization. Contact Service Desk Group LLC to explore how Dynamics 365 can help transform your operations.
What challenges did Orkla Food Ingredients face before Dynamics 365?
Orkla Food Ingredients faced a scattered IT landscape due to its multi-local business model, which resulted in several disparate ERP systems. This fragmentation hindered efficient collaboration and cross-selling, as product information was primarily shared through Excel sheets. Warehouse operations were also siloed, making it difficult to manage inbound and outbound processes effectively, leading to potential inventory shortages and fulfillment delays.
How has Dynamics 365 improved warehouse operations at Orkla Food Ingredients?
The implementation of Dynamics 365 has significantly improved warehouse operations by streamlining inbound and outbound processes. For example, KåKå, one of OFI's brands, reported a 44% increase in efficiency, going from 38 lines picked per hour to 56. The system has enhanced accuracy and trust in operations, allowing warehouse teams to handle over 450 lines and manually pick 7,000-9,000 kg in a single shift, while also speeding up the inbound process to three times faster.
What are the future plans for Dynamics 365 at Orkla Food Ingredients?
Orkla Food Ingredients plans to consolidate and harmonize all its business units on the Dynamics 365 platform, with 15 business units in nine European countries operational by the end of 2024. The company aims to manage five to six go-lives annually and is also looking to integrate third-party solutions for accounts payable automation and B2B e-commerce, enhancing collaboration and information sharing across its units.
Orkla Food Ingredients' Dynamics 365 transformation is a sweet upgrade | Microsoft Customer Stories
published by Service Desk Group LLC
Being born out of a 35 year old global consultancy group we had established very close partnerships with the world’s leading manufactures, trailblazers, innovators and vendors and still today we sit on many customer advisory boards giving the customer perspective.
We are experienced professionals with many years of experience in IT security, network operations, IT engineering and Service desk.
With relationships with all the major vendors and distributors we are able to source and procure equipment for your organisation.
Our relationships gives us access to road-maps, senior resource and preferential pricing. We have vast experience in the enterprise space having setup systems and security in over 25 countries along with the challenges that brings. In addition we have solved IT problems for small and medium customers. We have discussed technology solutions with financial institutions and have enacted Cyber Incident Response for small companies. Large or small we have the experience to help you.
Some of the services we provide are in these following areas:
Cyber Security – Security Operations, System hardening, Penetration testing, Patching, Cyber Insurance, Security applications
Network Operations, Network hardware, Troubleshooting
Service Desk – Level 1 & 2 both human and AI assisted
Equipment financing and re-financing
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