WSP empowers engineers and scientists with Microsoft 365 Copilot | Microsoft Customer Stories
See how AI adoption at scale drives measurable productivity gains.
This customer story highlights how global services firm, WSP, expanded Microsoft 365 Copilot across its global workforce to support modernization and
empower engineers and scientists. Read the customer story to explore results, including;
- Higher reported productivity among Copilot users
- Potential for accelerated project validation cycles
- More time for innovation and collaboration
For ideas on how large-scale Copilot adoption can elevate performance at your organization, read the customer story.
What is WSP's partnership with Microsoft?
WSP has entered a seven-year, $1 billion strategic partnership with Microsoft to enhance modernization in the Architecture, Engineering, and Construction (AEC) industry. This partnership focuses on expanding Microsoft 365 Copilot across WSP's global workforce, empowering tens of thousands of engineers and scientists to improve productivity and drive impactful outcomes for clients.
How does Microsoft 365 Copilot benefit WSP employees?
WSP employees using Microsoft 365 Copilot have reported saving time daily, with 84% confirming increased productivity. Key benefits include automating repetitive tasks, improving communication clarity, and assisting with coding. This time-saving allows employees to focus more on innovation, collaboration, and skill development.
What principles guide WSP's use of AI?
WSP's approach to AI is guided by four non-negotiable principles: innovation-friendly practices that enable quick experimentation, proportional risk management aligned with project impact, transparency with clients and communities about AI usage, and a human-centric focus that prioritizes health, safety, and human rights.
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WSP empowers engineers and scientists with Microsoft 365 Copilot | Microsoft Customer Stories
published by Service Desk Group LLC
Being born out of a 35 year old global consultancy group we had established very close partnerships with the world’s leading manufactures, trailblazers, innovators and vendors and still today we sit on many customer advisory boards giving the customer perspective.
We are experienced professionals with many years of experience in IT security, network operations, IT engineering and Service desk.
With relationships with all the major vendors and distributors we are able to source and procure equipment for your organisation.
Our relationships gives us access to road-maps, senior resource and preferential pricing. We have vast experience in the enterprise space having setup systems and security in over 25 countries along with the challenges that brings. In addition we have solved IT problems for small and medium customers. We have discussed technology solutions with financial institutions and have enacted Cyber Incident Response for small companies. Large or small we have the experience to help you.
Some of the services we provide are in these following areas:
Cyber Security – Security Operations, System hardening, Penetration testing, Patching, Cyber Insurance, Security applications
Network Operations, Network hardware, Troubleshooting
Service Desk – Level 1 & 2 both human and AI assisted
Equipment financing and re-financing
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