Elanco enhances its security posture and reduces response times by approximately 50% using Security Copilot and Defender Experts for XDR | Microsoft Customer Stories
Security teams are under pressure to investigate and respond faster as attacks grow more complex and AI expands the threat surface. This customer story shows how Elanco strengthened its security posture and cut response times by approximately 50% by using Security Copilot together with Defender Experts for XDR. Read the customer story to see how AI can support faster, more consistent security operations, and reach out to Service Desk Group LLC to discuss how a similar approach could support your security and AI strategy.
How did Elanco enhance its security posture?
Elanco enhanced its security posture by migrating approximately 90% of its workloads to Microsoft Azure and implementing solutions like Microsoft Defender Experts for XDR and Microsoft Security Copilot. This transformation allowed the company to reduce its security response times by about 50% and save over $300,000 annually.
What benefits did Elanco experience from its cloud transformation?
By migrating to the cloud and utilizing Microsoft solutions, Elanco improved operational efficiency, enabling its developers to design and implement new ideas in days instead of months. The unified management tools and automations also helped shorten the time to detect and respond to security issues by approximately 50%.
How does Elanco leverage AI in its operations?
Elanco is leveraging AI through the Azure OpenAI Service, which allows thousands of users to access various AI models daily. This integration helps unlock further efficiency gains and supports the company's mission to innovate in animal health, enabling faster development cycles and improved operational capabilities.

Elanco enhances its security posture and reduces response times by approximately 50% using Security Copilot and Defender Experts for XDR | Microsoft Customer Stories
published by Service Desk Group LLC
Being born out of a 35 year old global consultancy group we had established very close partnerships with the world’s leading manufactures, trailblazers, innovators and vendors and still today we sit on many customer advisory boards giving the customer perspective.
We are experienced professionals with many years of experience in IT security, network operations, IT engineering and Service desk.
With relationships with all the major vendors and distributors we are able to source and procure equipment for your organisation.
Our relationships gives us access to road-maps, senior resource and preferential pricing. We have vast experience in the enterprise space having setup systems and security in over 25 countries along with the challenges that brings. In addition we have solved IT problems for small and medium customers. We have discussed technology solutions with financial institutions and have enacted Cyber Incident Response for small companies. Large or small we have the experience to help you.
Some of the services we provide are in these following areas:
Cyber Security – Security Operations, System hardening, Penetration testing, Patching, Cyber Insurance, Security applications
Network Operations, Network hardware, Troubleshooting
Service Desk – Level 1 & 2 both human and AI assisted
Equipment financing and re-financing