Voltas takes a digital leap with Microsoft Azure VMWare Solution | Microsoft Customer Stories
Complex, outdated infrastructure can slow innovation. This customer story shows how Voltas modernized its IT landscape by adopting Microsoft Azure VMware Solution with minimal disruption to its operations. Read the story to see the real-world impact of Azure VMware Solution, and contact Service Desk Group LLC to explore how your business can do the same.
What prompted Voltas to transition to the cloud?
Voltas faced several challenges operating in an on-premises environment, including rising costs, aging hardware, and projected increases in license renewal fees by 250% over three years. Additionally, outdated systems posed risks to reliability and performance, and the lack of an effective disaster recovery plan left critical applications vulnerable to cybersecurity threats. Recognizing the need for a future-ready technology strategy, Voltas decided to modernize its legacy systems through a cloud transformation.
How did Voltas ensure a smooth transition to the cloud?
Voltas prioritized zero disruption to operations during the transition to the cloud. After evaluating multiple options, they found Microsoft’s Azure VMware Solution to be the best fit due to its scalability, compatibility with existing applications, and advanced security features. The migration involved moving over 250 on-premises VMware applications to Azure, and despite occurring during a peak business period, the transition was completed seamlessly with no reported issues.
What benefits has Voltas experienced since migrating to the cloud?
Since migrating to the Azure VMware Solution, Voltas has expanded its cloud presence from 0% in 2022 to 60% in 2024. This transformation has led to significant benefits, including reduced capital expenditure, enhanced operational efficiency, and a 99.99% reduction in unplanned downtime. The cloud infrastructure has also allowed for faster deployment of virtual machines, improved cybersecurity posture, and greater agility in managing digital resources.

Voltas takes a digital leap with Microsoft Azure VMWare Solution | Microsoft Customer Stories
published by Service Desk Group LLC
Being born out of a 35 year old global consultancy group we had established very close partnerships with the world’s leading manufactures, trailblazers, innovators and vendors and still today we sit on many customer advisory boards giving the customer perspective.
We are experienced professionals with many years of experience in IT security, network operations, IT engineering and Service desk.
With relationships with all the major vendors and distributors we are able to source and procure equipment for your organisation.
Our relationships gives us access to road-maps, senior resource and preferential pricing. We have vast experience in the enterprise space having setup systems and security in over 25 countries along with the challenges that brings. In addition we have solved IT problems for small and medium customers. We have discussed technology solutions with financial institutions and have enacted Cyber Incident Response for small companies. Large or small we have the experience to help you.
Some of the services we provide are in these following areas:
Cyber Security – Security Operations, System hardening, Penetration testing, Patching, Cyber Insurance, Security applications
Network Operations, Network hardware, Troubleshooting
Service Desk – Level 1 & 2 both human and AI assisted
Equipment financing and re-financing