Oregon State University protects vital research and sensitive data with Microsoft Sentinel and Microsoft Defender | Microsoft Customer Stories
Cyber adversaries are becoming more aggressive, and organizations need complete visibility to protect sensitive data. This customer story shows how Oregon State University used Microsoft Sentinel and Microsoft Defender to detect threats in real time, reduce incident volume, and safeguard vital research. Read the story to understand how unified tools improve visibility and response, and contact Service Desk Group LLC to discuss how this approach can support your environment.
What cybersecurity challenges did OSU face?
Oregon State University faced significant cybersecurity challenges after experiencing a major incident in the spring of 2021. This incident revealed gaps in their security operations, indicating that their existing tools were insufficient against the threats they encountered. The manual effort required to manage the incident highlighted the need for improved security measures, leading to the establishment of their Security Operations Center (SOC).
How has OSU improved its security posture?
In response to the 2021 cybersecurity incident, OSU implemented Microsoft Sentinel and Microsoft Defender as part of a Zero Trust approach to cybersecurity. They integrated Microsoft 365 A5 licensing and received support from a dedicated Microsoft engineer, which helped them achieve five years of maturity in their security capabilities within approximately two years. This transformation allowed OSU to reduce their daily open incident count from thousands to around 30, significantly enhancing their ability to detect and respond to threats.
What role does Microsoft Copilot for Security play?
Microsoft Copilot for Security is enhancing OSU's cybersecurity by increasing automation and improving operational efficiency. It allows security analysts to focus on high-priority incidents and helps automate processes, ultimately aiming to reduce incident ticket counts to zero. Additionally, it serves as a valuable teaching tool for student employees in the SOC, equipping them with skills in advanced query generation and threat hunting, while also bolstering the university's overall security measures.
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Oregon State University protects vital research and sensitive data with Microsoft Sentinel and Microsoft Defender | Microsoft Customer Stories
published by Service Desk Group LLC
Being born out of a 35 year old global consultancy group we had established very close partnerships with the world’s leading manufactures, trailblazers, innovators and vendors and still today we sit on many customer advisory boards giving the customer perspective.
We are experienced professionals with many years of experience in IT security, network operations, IT engineering and Service desk.
With relationships with all the major vendors and distributors we are able to source and procure equipment for your organisation.
Our relationships gives us access to road-maps, senior resource and preferential pricing. We have vast experience in the enterprise space having setup systems and security in over 25 countries along with the challenges that brings. In addition we have solved IT problems for small and medium customers. We have discussed technology solutions with financial institutions and have enacted Cyber Incident Response for small companies. Large or small we have the experience to help you.
Some of the services we provide are in these following areas:
Cyber Security – Security Operations, System hardening, Penetration testing, Patching, Cyber Insurance, Security applications
Network Operations, Network hardware, Troubleshooting
Service Desk – Level 1 & 2 both human and AI assisted
Equipment financing and re-financing